Shipping policy
Shipping Policy
At Neideepam, we are committed to delivering your spiritual products safely and promptly across India.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festivals, special promotions, or high-demand periods, processing times may be slightly longer.
Shipping Timeline
- Standard delivery: 5–7 business days across most locations in India.
- Remote or non-serviceable areas may require additional delivery time.
- Delivery timelines are estimates and may vary due to unforeseen circumstances, courier delays, weather conditions, or regional restrictions.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping offers, when available, will be clearly communicated on our website.
Order Tracking
- Once your order is shipped, a tracking link and shipment details will be sent to your registered email address and/or mobile number.
- Customers can use the tracking information to monitor the status of their shipment.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- Neideepam is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.
Damaged or Missing Items
- If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with relevant photos and order details.
- Our team will review the issue and provide appropriate assistance.
Delivery Delays
While we strive to ensure timely delivery, Neideepam shall not be held liable for delays caused by courier partners, natural calamities, government restrictions, strikes, or other circumstances beyond our control.
Contact Us
For any shipping-related questions or concerns, please contact us:
Neideepam
Email: neideepam.com@gmail.com
Website: www.neideepam.com